Virtual Assistance

Virtual Assistance Services

A Virtual Assistance is a highly skilled professional who provides essential administrative support to healthcare practices. They are well-versed in medical billing, insurance claims, and appointment management. Their role is crucial in improving the efficiency of healthcare operations, reducing administrative burdens on medical staff, and enhancing the overall patient experience. With expertise in healthcare administration and technology, they play a vital role in optimizing practice workflows, minimizing errors, and maximizing revenue. A Virtual Assistance is a valuable asset in today's healthcare landscape, contributing to better patient care and financial success for healthcare practices.

What We Offer

1. Verbally Unconfirmed Patient Confirmation : Our Medical Virtual Assistant plays a pivotal role in reducing no-shows. They diligently reach out to patients to verbally confirm appointments, ensuring appointment accuracy and improving patient attendance rates for a smoother patient experience.
2. Workers Compensation Billing Collections and Reports : Managing workers' compensation billing can be intricate. Our assistant handles this process with precision, managing collections and generating comprehensive reports that facilitate compliance and streamline reimbursement procedures.
3. Obtaining Correct Patient Benefit Information : Accurate insurance benefit details are fundamental for billing accuracy. Our Medical Virtual Assistant diligently gathers and verifies patient insurance information, reducing billing errors and minimizing claim rejections.
4. Inputting Correct Benefit Data into Your Software : Precise data entry is crucial for insurance claims. Our assistant meticulously enters insurance and patient benefit data into your practice management software, ensuring seamless claims processing and billing efficiency.
5. Locating Unpaid Insurance Claims : Tracking and managing unpaid insurance claims require attention to detail. Our assistant proactively monitors and manages these claims, expediting reimbursement processes and optimizing your practice's revenue flow.
6. Continuing Care Hygiene/Reactivation Billing, Claims, and Collections : Our assistant oversees the full spectrum of billing, claims, and collections for continuing care, hygiene, and reactivation services. This ensures a consistent and steady revenue stream for your practice, even for specialized services.