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Keeping Up with Aging Claims

For healthcare providers, staying proactive in medical billing is crucial for timely reimbursement. Aging claims and extended review periods can be challenging, causing payment delays and cash flow problems. Claim aging presents a major challenge in healthcare, particularly in behavioral health due to the subjective nature of medical necessity. Providers need to grasp the reasons behind aging claims and take action to address them.

Were you aware that a significant 25% of healthcare claims face denials, and a surprising 60% of these denied claims never get resubmitted? For healthcare providers, these stats can be concerning, especially when dealing with aging claims and extended look-back periods. Aging claims, which are unpaid claims beyond the usual billing cycle, and long look-back periods, often a year or more, can pose significant challenges. These challenges result in payment delays and cash flow issues, causing headaches for providers. In this blog, we'll discuss effective strategies to proactively tackle these issues and optimize revenue for your practice.

Comprehending Aged Claims:

Aged claims are unpaid bills that have gone past the usual billing cycle, often exceeding 90 days. Long look-back periods indicate the timeframe within which claims can be submitted for reimbursement, often extending to a year or more. These challenges can stem from factors like incomplete or inaccurate claims, claim denials, or slow insurance processing. Effectively addressing these issues is crucial to maintain revenue and ensure healthy cash flow.

Approaches to Handle Aging Claims:

The initial action to handle aging claims and extended look-back periods is to establish effective billing procedures, encompassing claim submission and diligent follow-up. Healthcare providers can leverage electronic billing and automated claim tracking to minimize the risk of losing or misplacing claims. Proactive handling of claim denials and appeals is essential for addressing issues before they become aged.
Dedicated medical billing software and resources can enhance billing procedures, boosting efficiency and simplifying the management of aging claims and extended look-back periods. These solutions automate tasks, highlight problematic claims, and monitor their status, enabling healthcare providers to maintain better control over their billing processes.

Enhancing Financial Flow and Income:

Addressing aged claims and reducing extended look-back periods can enhance cash flow and revenue for healthcare providers. Timely claim resolution and efficient revenue cycle management are vital for financial stability. Providers can diminish aging claims by identifying and rectifying problematic claims, enhancing patient communication, and streamlining billing procedures.

Factors to Keep in Mind Regarding Compliance:

Ensuring compliance with regulations when handling aged claims is crucial. Healthcare providers must abide by regulatory standards while proactively managing these concerns. Neglecting compliance may result in penalties, fines, or legal consequences, harming both revenue and reputation.

Communication Strategies:

Efficient communication plays a vital role in addressing aging claims. Healthcare providers must engage with insurance firms, patients, and fellow healthcare professionals to facilitate prompt claim resolutions. Adhering to best practices for documenting and sharing information concerning aged claims and extended look-back periods ensures alignment among all involved parties.

Conclusion:

Challenges arise with aging claims in healthcare, causing payment delays and cash flow concerns. Yet, proactive management allows providers to stay ahead and optimize revenue. Streamlined billing processes, dedicated medical billing software, and clear communication ensure punctual payment for services provided. Streamlining billing through efficient processes, dedicated medical billing software, and strong communication ensures punctual payment for services provided.

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FAQ

Frequently Asked Questions

Aging claims are unpaid or unresolved healthcare claims that have exceeded the expected reimbursement timeframe.

Claims may age due to delays in processing, denials, coding issues, or payer disputes.

DGM employs dedicated teams to review, address, and resolve aging claims promptly and efficiently.

Yes, DGM's proactive strategies include accurate coding, timely submissions, and payer communication to prevent aging claims